SUPPORT TOPICS

Contact Us

• About Us
• Careers
• Customer Care

Return and Exchange

• Online Store Returns Policy
• What If the Item I Want For Exchange is Out of Stock (exchange due to size only)?
• Can I Exchange Gifts Given To Me?
• How Can I Process an Exchange If I lost my Online Store Receipt?
• Does Your Warehouse Accept Returns?
• Damaged/Incorrect Item Received

Payment

• How Can I Pay for my Order?
• Can I Save My Credit/Debit Card Information?

Orders

• Can my Memo Customer Loyalty Card be applied to my online order?
• Order Confirmation
• Can I Cancel My Order?
• Can I Request for a Paper bag?
• Send an Order as a Gift
• How Can I Make Changes to My Order?

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Shipping and Delivery

• International Delivery
• Can I Get Delivery Updates via SMS?
• What If My Order Got Returned?
• Missed Delivery
• No Delivery Zones
• Shipping Partners

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Account Settings

• How Do I Create an Account?
• What If I Don't Have an Account?
• Forgot Your Password?
• How Can I Update My Account Information?