For items purchased through our online store, our current returns policy will be extended to 30 days due to the ongoing community quarantine. However, when delivery restrictions are alleviated, our returns policy will revert to 15 days.
Returned items may be exchanged for any item in the store provided that the conditions below are met. If the item chosen is of higher value, the price difference must be paid at the time of the exchange. If of lower value, the price difference is forfeited. Please be advised that all returned items shall be evaluated to confirm its condition.
Online Store Return Conditions:
1. You have thirty (30) days to return an item from the date it was purchased (order date)
2. Your item must be accompanied by the sales invoice before any return may be evaluated for processing
3. Returned items must be unused and in its original packaging (with tags intact)
4. Your item may only be returned/exchanged once unless the return is due to manufacturing defect
Online Store Accepted Reasons for Return:
Your item may be exchanged for any item in the store:
1. If the item has a manufacturing defect; or
2. For change of size and item
Open Boutiques (as of June 3, 2020)
STORE NAME | STORE OPERATING HOURS |
Memo CSI La Union | 8am-5pm |
Memo Robinsons Ilocos Norte | 10am-6pm |
Memo SM Baguio | 10am-6pm |
Memo SM Dagupan | 10am-6pm |
Memo SM Rosales | 10am-6pm |
Memo SM Cauayan | 10am-6pm |
Memo Ayala Angeles | 10am -6pm |
Memo SM Cabanatuan | 10am-5pm |
Memo SM City Pampanga | 10am-6pm |
Memo SM Telabastagan | 10am-6pm |
Memo Ayala Cloverleaf | 10am-6pm |
Memo Ayala Trinoma | 11am-6pm |
Memo SM City North Edsa | 10am-6pm |
Memo Gateway Mall | 11am-7pm |
Memo Market Market | 10am-7pm |
Memo Ayala Feliz | 10am-6pm |
Memo SM City East Ortigas | 10am-6pm |
Memo Ayala Glorietta | 10am-6pm |
Memo Robinsons Galleria | 10am-7pm |
Memo Shangri La, Plaza | 11am-7pm |
Memo SM Megamall | 10am-6pm |
Memo Robinsons Ermita | 11am-7pm |
Memo Alabang Town Center | 11am-6pm |
Memo SM Mall of Asia | 11am-7pm |
Memo SM Sucat | 10am-6pm |
Memo Fora Tagaytay | 9am-5pm |
Memo SM Dasmariñas | 9am-5pm |
Memo SM City San Pablo | 10am-6pm |
Memo SM Batangas | 10am-6pm |
Memo SM City Lipa | 10am-6pm |
Memo SM City Lucena | 10am-6pm |
Memo SM City Puerto Princesa | 11am-7pm |
Memo SM City Legazpi | 10am-6pm |
Memo SM Naga | 10am-6pm |
Memo Ayala Central Bacolod | 10am-7pm |
Memo Robinsons Roxas | 9am-6pm |
Memo SM City Bacolod | 11am-7pm |
Memo SM City Iloilo | 11am-7pm |
Memo Ayala Center Cebu | 10am-7pm |
Memo SM City Cebu | 11am-7pm |
Memo Island City Mall Bohol | 10am-6pm |
Memo KCC Mall de Zamboanga | 9am-6pm (Closed every Sunday) |
Memo Robinsons Iligan | 10am-7pm |
Memo Limketkai | 8am-5pm |
Memo SM CDO Downtown Premier | 11am-7pm (Duty 10:30-6:30) |
Memo Abreeza, Davao | 10am-7pm (Closed every Sunday) |
Memo SM City Davao | 10am-6pm |
Memo SM City Lanang | 10am-6pm |
Memo KCC Mall of Gensan | 11am-7pm |
Memo SM City Gensan | 11am-7pm |